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Regulatory Policy Associate – flexible working, London

Flexibility: Flexible working

Location: Central London

Pay: circa £37,000

Ref: JN -042019-2965


The LSB is an oversight regulator. Our jurisdiction covers England and Wales and we are independent from both the legal profession and government. 
We monitor the performance of the ten approved legal regulators to ensure that they meet expected standards, and we ask them to take steps to change when they don’t meet these standards. However, we leave frontline regulation to the regulators themselves and we’re legally prohibited from intervening in individual complaints about a lawyer or regulator.
We set the expected performance standards for regulators and assess applications for changes to a regulator’s rules to ensure that any new rules align with the regulatory objectives, such as protecting consumers. We ensure that our work is well informed by doing regular research to find out what legal consumers need and how the market is responding. 
We are coming to the end of the first year of our corporate strategy for 2018-21, which is underpinned by three strategic objectives: 

  • Promoting the public interest through ensuring independent, effective and proportionate regulation 
  • Making it easier for all consumers to access the services they need and get redress 
  • Increasing innovation, growth and the diversity of services and providers.  

The role

We are recruiting two Regulatory Policy Associates to join our small team. 
Please send CVs to:
As a regulatory policy associate, you will work on a range of policy and regulatory projects across our three strategic work streams. For 2019/20, this could include projects on technology and on our new projects set out in our business plan.  
The successful candidate will also be involved in assessing applications from approved regulators to introduce new rules, or to extend the scope of their regulatory remit and supporting our regulatory performance work. 
Regulatory policy associates will report to a regulatory policy manager. Our regulatory work is led by the Director of Policy and Regulation and our Director of Strategy providing overall leadership to ensure that we remain focused on our objectives. 
Core responsibilities:

  • Policy: Contributing to or leading specific reviews of regulatory and policy issues 
  • Evidence: Developing the evidence base to analyse and develop new policy including supporting the management of research
  • Briefing: Drafting policy papers, reports and briefings for a range of audiences
  • Engagement: Working with regulators, senior team, board members and external stakeholders to support and develop regulatory and policy work
  • Project Management: Supporting or leading project management planning and producing associated documentation
  • Regulatory: Working with approved regulators considering making applications to the LSB and analysing applications against specified criteria for approval. Supporting our work on assessing the performance of approved regulators, developing action plans for improvement and monitoring progress
  • Enforcement: Supporting enforcement action where appropriate.

Person specification: 
It is likely that you will have a background in one or more of:

  • Regulation and/or competition
  • Public policy 
  • Consumer policy 
  • Economics 
  • Law or the wider legal services market
  • Performance measurement
  • Compliance management  


  • Ability to identify and deploy relevant evidence to reach sound conclusions
  • Ability to understand complex issues and to draw firm conclusions in order to develop sensible recommendations
  • Excellent drafting skills – able to interpret complex policy analysis and consultation documents and draft papers which are accessible and can withstand legal scrutiny
  • Capable of maintaining strong, robust and influential relationships with approved regulators and other stakeholders
  • Strong team player with good interpersonal skills to support engagement with all LSB colleagues
  • Able to organise and deliver work in accordance with LSB processes and ensuring that deadlines are met
  • Strong commitment to equalities and diversity as both a colleague and regulator
  • Good organisational and computer skills including use of MS Office suite


  • Some understanding of legal services market or regulation would be an advantage

Please send CVs to: